Unleashing the potential of digital technologies in emergency supply chain: the moderating effect of crisis leadership

Purpose The stakeholders are now demanding more visibility and role clarity in the emergency supply chain to improve collaborative efforts. Using a contingent resource-based view (C-RBV), author studies crisis leadership as complementary organizational resource for successful adoption of digital technologies (DTs) chain. further examined relationships between DTs on information collaboration under moderating effects leadership. Design/methodology/approach gathered data from 117 NGOs India using multi-informant questionnaire. tested research hypotheses variance-based structural equation modeling (PLS-SEM). Findings interaction effect have significant influence humanitarian context. findings study extend C-RBVs create better understanding applications alleviating human suffering due crises. Practical implications provides some direction managers engaged chain, contemplating emerging enhance collaboration. Originality/value current offers useful theory. suggest that significantly among relief workers. These contribute C-RBV literature by expanding scope To date, is yet be explored or settings. Further, empirically tests which touted game-changer, particularly crises emergencies.